Note: To setup an OpenCart store with Despatch Cloud you must have the admin login credentials and FTP credentials for the OpenCart store you wish to setup.
Step 1
Login to your Despatch Cloud account.
Step 2
Click on the Settings > Sales Channels menu option from the left-hand menu (as below).
Step 3
Click on Install Channel (top right) and select OpenCart from the sales channels dropdown menu. Input a name for the OpenCart store you are adding (example: OpenCart or the name of the OpenCart store) and click on the Install Channel button (as below).
Step 4
You will see the new OpenCart sales channel auto install and a number of data fields will now show under the new channel. In order to activate this channel, it needs to be connected to your OpenCart store. You will see two data fields for API Key and URL that you need to obtain from your OpenCart store.
Step 5
To obtain your credentials from your OpenCart store you will first need to install the Despatch Cloud OpenCart module. This module allows Despatch Cloud to communicate with your OpenCart store.
To download the OpenCart Despatch Cloud module, please find the appropriate link based on your OpenCart version.
DOWNLOAD FOR V2.3 AND HIGHER
https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=27458&filter_search=despatch%20cloud
DOWNLOAD FOR V2.2 AND LOWER
To download the OpenCart Despatch Cloud module click on the link below to go to the OpenCart extensions marketplace and click on the download module link (as below),
https://www.opencart.com/index.php?route=extension/extension/info&extension_id=27458&filter_search=despatch%20cloud
Step 6
Unzip the downloaded module folder, the folder contains all files for the module. You will notice that the folders are in the same structure as your OpenCart installation.
Navigate to your OpenCart root folder using an FTP client.
Note: ROOT is the root of your store (the same location as your stores index.php file etc).
Note: If you do not have an FTP client to upload the Despatch Cloud module files to your server you can download FileZilla free from the FileZilla website. If you are unsure how to upload the module files to your OpenCart website please contact us in most cases we can do this for you.
Upload the "catalog" & "admin" folder to your OpenCart root folder.
Step 7
Login to your OpenCart store and from the left-hand menu select "Extensions>Modules" you will then see the new Despatch Cloud module in the module list. Click on the "Install" link to install the module (as below).
Step 8
Click on the "Edit" link to load the module configuration page (as below).
Step 9
Set the status to "Enabled".
Set an API key. This key can be anything, however, we suggest you create a random password and enter this in the API key field, the key needs to be at least 24 characters long and be made up of random letters, numbers and symbols.
Note: You can use a service such as http://passwordsgenerator.net/ to create a secure random API key.
Step 10
Save the changes using the "Save" button (as below).
Step 11
Copy the API Key and Site URL into your Despatch Cloud account under the new OpenCart store you installed in Step 4 (as below).
Note: You can also set an optional Order ID Prefix, we recommend you do this if you are setting up more then 1 store with Despatch Cloud and there is a chance the order id from the new OpenCart store is not unique across all your connected sales channels.
Adding an Order ID Prefix prevents order id conflicts within Despatch Cloud.
Step 12
Now your OpenCart authentication credentials are inputted into Despatch Cloud the last step is to fill out the remaining data fields for the new OpenCart store.
These fields are as follows:
Field | Description |
Active | Enable this option to activate this sales channel. |
Sync Stock | Enable this option to synchronise stock for this channel |
Remove Channel: | Use this option to remove the sales channel (you will not want to do this if you are currently adding it, however it worth knowing how to remove a sales channel). Note: To use this option select Yes from the dropdown, then click the Save Changes button at the bottom of the page. The Sales Channel will then be removed, however, orders from this channel will NOT be. |
Company Logo | Select the image you would like to appear on your invoice/packing sheet. |
Company Name | Enter the company name you would like to appear on your invoice/packing sheet. |
Company Return Address | Enter the return address you would like to appear on your invoice/packing sheet. |
Company Reg Info | Enter the company registration number you would like to appear on your invoice/packing sheet. |
Company Email | Enter the email address you would like to appear on your invoice/packing sheet. |
Company Phone | Enter the company phone number you would like to appear on your invoice/packing sheet. |
Invoice Template | Enter the invoice template you would like to use for your invoice/pacing sheet. Note: You can upload/download invoice/packing sheet templates under the Settings > Print Templates menu option from the left-hand menu. |
Name Translation | Enable this option to add the local inventory item name to the invoice/packing sheet as well as the sales channel name. (This option is very useful if your item names differ across your sales channels or if you're selling on international sales channels.) |
Despatch Email Active | Enable this option to send an email to the customer (with tracking data if applicable) when the order is despatched. Note: Do not activate for any Amazon sales channels. |
Email Subject | Enter the email subject how you would like it to appear to the recipient. |
Email From | Enter the company name that you would like the recipient to see on emails. |
Email Address | Enter the email address that you would like the recipient to receive sent emails from. |
Email Template | Select the template you would like to use for emails sent. Note: You can create/edit email templates under the Settings > Email Templates menu option from the left-hand menu. |
Step 13
Save the data you have input using the Save Changes button at the bottom of the page. You will see a green dialogue at the top of the page to confirm the settings have been successfully saved (as below).