QZ Tray (OSX)

To setup QZ Tray with Despatch Cloud please follow the installation and setup instructions as below.

If you would like support setting up QZ Tray with Despatch Cloud you can call us on  01377 455 180 or email [email protected].

If you want to know more about QZ Tray, you can visit the official QZ Tray website https://qz.io/

QZ Tray

To setup QZ Tray follow the below steps. If you need help or have any questions please contact us. 

Step 1

Go to the QZ Tray website https://qz.io/

Step 2
Click on the Download Now (as below).


Step 3
Click on QZ Tray 2.0 (as below).
 


Step 4
You will see a new window open on your computer. When this happens, please click Save (as below).


Step 5
Once QZ Tray has successfully saved to your computer, double click on it follow the required steps to install  (as below).

Step 6
Click Continue


Step 7
Click Continue

Step 8
Click Install


Step 9
Once you have clicked Install, a pop-up will appear asking you to download Java 1.7. Click OK. (Java is required when using QZ Tray) (as below).


Step 10
You have successfully installed QZ Tray. Click Close (as below).



Step 11
You will now be re-directed to Java (https://java.com/en/download/) Click on Free Java Download (as below).


Step 12
You will now be asked to agree to start a download. Click on Agree and Start Free Download (as below).


Step 13
Once you have clicked on Agree and Start Free Download, a new window wil appear asking you to save Java. Click Save (as below).


Step 14
Once Java has successfully saved to your computer, double click on it follow the required steps to install  (as below).


Step 15
Once you have double clicked on Java install, a new pop-up will appear. Click Next (as below).


Step 16
Make sure to UNTICK the checkbox which asks you to 'Get a Yahoo homepage and new tab page on Safari and Chrome' (By leaving this checkbox ticked, it will allow for unwanted malware to be installed on to your computer.) (as below).


Step 17
You have successfully installed Java. Click Close (as below).


Step 18
Now that you have successfully installed QZ Tray and Java you will need to click on the small QZ Tray icon that will have appeard at the bottom of your screen inside the task bar (or top, depending on the computer you are using). Click on the icon and select the option 'Automatically Start' (as below).

Step 19
Restart your browser.

Note: To setup an QZ Tray with Despatch Cloud you must have the login credentials for your Despatch Cloud account.

Step 20

Login to your Despatch Cloud account and go to Settings (as below).


Step 21
Click on General Settings (as below).


Step 22
Click on the 'Packing' tab and set QZ Tray Active to Yes (Recommended) (as below).


Now that you have configured the settings for QZ Tray you will need to configure the settings of the carrier you wish to use. To configure the settings of the carrier you wish to use please follow the intstructions below.

Step 23
Go to Settings > Courier Integrations (as below).


Step 24
Click on the courier you wish to use and click on Printer Settings. Enter the printer name exactly how it appears on your computer (this can usually be found under Devices & Printers). Click Save Changes (as below).


Step 25
Once you can completed all of the above steps, please restart your computer.

If you would like support setting up QZ Tray with Despatch Cloud you can call us on  01377 455 180 or email [email protected].