To setup your EKM store follow the below steps. If you need help or have any questions please contact us.
Once you have logged in to your EKM store, click on Features in the top menu.
Once you are on the Features page, in the search bar, search for API and click on the ekmPowershopAPI that appears (as below).
When you have clicked on the ekmPowershopAPI, click on the Install Feature button (as below).
You will now see the EKM API installing (as below).
Once the API has installed you will be presented with an API Key and a Endpoint (as below). These will need to be entered in to your Despatch Cloud EKM sales channel.
Copy the API Key and Endpoint into your Despatch Cloud account under the new EKM store you installed in Step 4 (as below).
Now your EKM store API Key and Endpoint are inputted into Despatch Cloud the last step is to fill out the remaining data fields for the new EKM store.
These fields are as follows:
|Active||Enable this option to activate this sales channel.|
|Sync Stock||Enable this option to synchronise stock for this channel|
|Remove Channel:||Use this option to remove the sales channel (you will not want to do this if you are currently adding it, however it worth knowing how to remove a sales channel).|
Note: To use this option select Yes from the dropdown, then click the Save Changes button at the bottom of the page. The Sales Channel will then be removed, however orders from this channel will NOT be.
|Company Logo||Select the image you would like to appear on your invoice/packing sheet.|
|Company Name||Enter the company name you would like to appear on your invoice/packing sheet.|
|Company Return Address||Enter the return address you would like to appear on your invoice/packing sheet.|
|Company Reg Info||Enter the company registration number you would like to appear on your invoice/packing sheet.|
|Company Email||Enter the email address you would like to appear on your invoice/packing sheet.|
|Company Phone||Enter the company phone number you would like to appear on your invoice/packing sheet.|
|Invoice Template||Enter the invoice template you would like to use for your invoice/pacing sheet.|
Note: You can upload/download invoice/packing sheet templates under the Settings > Print Templates menu option from the left hand menu.
|Name Translation||Enable this option to add the local inventory item name to the invoice/packing sheet as well as the sales channel name.|
(This option is very useful if your item names differ across your sales channels or if you're selling on international sales channels.)
|Despatch Email Active||Enable this option to send an email to the customer (with tracking data if applicable) when the order is despatched.|
|Email Subject||Enter the email subject how you would like it to appear to the recipient.|
|Email From||Enter the company name that you would like the recipient to see on emails.|
|Email Address||Enter the email address that you would like the recipient to receive sent emails from.|
|Email Template||Select the template you would like to use for emails sent.|
Note: You can create/edit email templates under the Settings > Email Templates menu option from the left hand menu.